Mill and Morrison (2002)
suggested that Tourism
Planning can be initiated
at a
variety of levels
in tourism destinations. For instance, in case of Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, ,
Tourism Master Plan of 1972 was drafted at the national
level. Although there are no examples of regional or zonal planning in Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, , instances of tourism plan at the district
level and site-specific plans are plenty. Steps or process of formulating tourism plans may vary from destination to destination depending upon the nature
of tourism destination and
stakeholders’ participation. Pragmatic approach
adopted by the tourism
administration and approach suggested
by academicians was also found to
differ substantially. Therefore, the following steps are suggested
in case of Pokhara to
incorporate the practical
approaches followed by tourism
practitioners and theoretical framework suggested by the
academicians.
3.6.1 Assessment of tourism resources
Pokhara has already secured a place of one of the most preferred destinations in Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, . However,
an assessment of existing government policies, objectives
and programs should be carefully done before
initiating new tourism plan as the national
tourism policy and plans affect the future tourism development and its pace. Review
of past tourism plans and programs
should be carried
out to measure the impact,
success and failure of such plans. Assessment of current situation
of the tourism attractions and events, tourism facilities
and infrastructure, carrying
capacity, and human resources should
be made before suggesting any future plan of actions.
Profiles and characteristics of the current
and past visitors should be reviewed
in order to assess the existing demand of
tourism in Pokhara and surrounding areas. Analysis
of major tourism strengths, weaknesses, major problems
and pertinent issues pertaining
to
Pokhara helps determine
the potential of future tourism development and community attitudes
towards
realizing
the
potential. Another
way of assessing the background and current situation is to conduct tourism resources analysis, tourism activity analysis,
tourism
market
and its segment analysis and analyzing
what and how other competing destinations of Pokhara are performing.
3.6.2 Envisioning
The assessment and analysis of the tourism resources and markets is followed by determining and envisioning of the
desired future situation for Pokhara in the light of where Pokhara would like to be in the long run.
The vision basically incorporates the following
aspects:
a. Desired
development and
physical changes
in
Pokhara and surrounding areas including tourism attractions, facilities, infrastructure and superstructure,
transportation, communication, banking, and health facilities in the planned period.
b. Support services and activities:
Establishing
benchmark
of
desired hospitality and services,
signage, tourism information system in and around Pokhara.
c. Marketing and promotion:
New
marketing
strategies
and
positioning approaches for Pokhara,
packaging of tours and trekking, desired
role of private
sector travel trade in promotion of their private business
as well as promotion of Pokhara
as a destination.
d. Institutional arrangement: Desired changes
to the structure of government
agencies and coordination among the major
players, changes in role and structure
of Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, Tourism Board and commitment required from the private sector
travel trade.
e. Community
awareness of tourism
in Pokhara: Desired level of participation from the communities of Pokhara and surrounding areas in tourism activities and benefits.
The tourism envisioning in Pokhara is expressed in terms of the above statements and tourism plan should provide the bridge between the
present tourism situation and the desired future situation.
It is highly recommended that
to set long term tourism vision of Pokhara, a series
of participatory workshops are organized among the concerned government
and semi-government agencies, private
sector travel trade, communities
and other tourism stakeholders.
3.6.3 Setting tourism goal, tourism
strategy and objectives
On
the basis of the assessment and analysis of the background of tourism and setting
the long term vision, the tourism plan of Pokhara should set goal, strategies
and objectives in line with the desired future situation
in Pokhara. Further, the goal and strategies
must be complementary to the tourism policy of the country. For example,
the major goal for Pokhara could be generating employment, income and economic development through tourism. Apart from the economic
goal, Pokhara should also adopt a policy of sustainable tourism
development as the pressure on the natural and cultural resources in Pokhara is at the alarming
level, especially on Fewa Lake and Annapurna Conservation Area. Once we set the goal for Pokhara,
various tourism strategies may be formulated, selected and implemented, depending
upon the need of the area. For instance, Fewa Lake may need sustainable tourism strategies and attract
high end tourists, whereas
surrounding areas may need economy- oriented strategies to increase the flow the visitors. Once the goal and
strategies are selected,
it is easier to set the short term objectives. Some of the objectives of the tourism
plan for Pokhara could be;
y Doubling the number of visitors in the plan period,
y Increasing the flow of tourists in shoulder and lean seasons
(
monsoon and winter),
y Spreading tourism flow to
the surrounding areas
y Mainstreaming Pokhara in the
pathway of responsible tourism
3.6.4 Development of tourism plan
The most crucial phase in the tourism planning
process is synthesizing the previous elements into an action
plan which details
the programs and activities, timeline, roles and responsibilities of the main executing agency and supporting agencies, existing
and possible sources
of funding, desired outcome of the plan, performance indicators and priority of the planned activities. The tourism plan may also contain the technical designs
and specifications of particular sites, tourist maps with spatial
information and description of tourism sites. Nowadays, Geographical Information System
(GIS) is used to provide
static as well as interactive spatial information
and description of the tourism sites. In fact, a GIS based interactive
map
of Pokhara and Lekhnath has been developed
and
posted
online
by
Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, Tourism Board. It facilitates the flow of information to the end-use tourists in real time. The tourism
plan of Pokhara
may also draw from
the technical reports prepared
by PATA published with the title ‘Pokhara: Historic Resources Study and Proposal
for a Conservation District Pokhara, Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, ’ in 1990 and various other reports on Fewa Lake conservation, and Annapurna Conservation Area Project
at different dates.
In
terms of tourism
activities, Pokhara by far is ahead of any other
destination in Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, . Besides trekking
and sightseeing, Pokhara has innovated new tourism products
like ultra light
aircraft flight, paragliding, jeep liner and differentiates itself as an interesting destination for the visitors. Therefore, new tourism plan of Pokhara should suggest new activities to attract incremental visitors
as well as to lengthen
their average stay. Some of the activities suggested
in the previous plans; e.g., developing walking trails in and around Pokhara,
Gorkha Parade, cycling routes, cultural tours in the old Pokhara bazaar, are still applicable
and could be interesting to
the visitors.
Drafting a tourism plan may
not be as challenging as implementing it, owing
to the diverse range of players and stakeholders in tourism who play
key role in implementing the programs. To ensure that the tourism plan
is accepted and executed, a sharing workshop
among the stakeholders of Pokhara and surrounding areas may be organized to present
the draft plan for review and revision before presenting it to the public.
3.6.5 Implementation, monitoring and evaluation of the tourism plan
The review of past tourism plans of Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country, and Pokhara has shown loud and clear that tourism
plans are prepared but never or only partially
implemented, not giving the desired
outcome as laid out in the plans. One reason of failure
could be vagueness
or duplication in allocating
the roles, responsibilities and objectives to specific organizations or associations. Another
reason could be lack of funds to execute
the planned programs and activities. In case of Pokhara, it has been observed
that utter lack of
coordination among
the
government agencies, different perspective of development and political pressure
have badly affected the implementation.
The
conflicting
recommendations
put
forth by the Tourism Master Plan 1972, and Physical Plan developed
by the Department of Physical Planning in 1975 illustrate
the vivid picture. Similarly, encroachment of the
shores of Fewa Lake by the
local residents
is
another example of lackadaisical attitude among the government
agencies due to the political opprobrium.
To support the implementation of the tourism plan, it is mandatory to suggest a monitoring and evaluation mechanism.
Most of the responsibilities of executing
programs and activities are endowed upon Pokhara Office of Nepal, the beautiful country, tourist based country, , the beautiful country, tourist based country, , the beautiful country, tourist based country,
Tourism Board and the private
sector travel trade in Pokhara. They should also ensure that the planned
activities are implemented and progress
is achieved as was originally planned, as
per the schedule and in accordance with the priority
placed. Similarly, changes should be made to the plan if it is required by the circumstances. Another way to monitor is through the District Administration Office in Pokhara. Evaluation
of tourism plan takes
place once the period of the
plan expires. The evaluation determines whether the desired outcome, objectives and goals outlined in
the tourism plan are achieved. If the plan fails to achieve the desired output, the reasons for non-performance are analyzed. However, for the impartial
evaluation of the tourism plan, an
independent evaluator may be hired.
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